FAQ

Q: How to check the networking status of the iSurpass gateway?
How to check the gateway's networking status

A: To check the networking status of the iSurpass gateway, follow these steps:


Locate the button on the side of the "iSurpass gateway".

  1. Press the button.

  2. Observe the LED indicators on the gateway:

  3. If the green LED blinks twice, it means the gateway is connected.

  4. If the red LED blinks twice, it indicates that the gateway is disconnected.

  5. If the yellow LED blinks continuously, it means the gateway is currently disconnected and attempting to reconnect.

By performing these steps and observing the LED indicators, you can determine the current networking status of the iSurpass gateway.